Tilsaw LLC (hereinafter referred to as “we,” “the Company,” or “our website”) respects and values customer privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit, browse, or use our website and purchase our mobile accessories and related products.
- Information We Collect
When you visit or use this website, we may collect the following information based on your usage:
Contact Information: Including your name, email address, phone number, and shipping address.
Order Information: Including purchased items, order numbers, and billing and shipping details.
Payment Information: Payments are typically processed by third-party payment service providers. We do not actively store full credit or debit card numbers.
Account Information: If you create an account, we may collect account login details and related information.
Device and Website Usage Information: Including IP address, browser type, device type, operating system, pages visited, and website usage patterns.
Cookie and Similar Technology Information: Used to ensure the website functions correctly, remember user preferences, and understand website traffic.
2. How We Use Personal Information
We may use the collected information for the following purposes:
Processing and fulfilling your orders;
Arranging product delivery and providing order status updates;
Processing payments, refunds, and other transaction-related matters;
Responding to customer inquiries and providing after-sales service;
Improving website functionality, products, and the shopping experience;
Monitoring website security, managing risk, and preventing fraud;
Fulfilling our legal obligations in accordance with applicable laws and regulations;
Sending you information regarding products, promotions, or services, subject to appropriate authorization.
3. Order and Payment Information
When you purchase items on the website, we require specific information to complete order processing. Payment transactions may be completed through third-party payment processors. These third-party providers may process your payment information in accordance with their own privacy policies.
We will not ask you to send full bank card numbers, card PINs, or other unnecessary payment credentials via standard email.
- Use of Cookies
This website may use cookies and similar technologies to ensure proper website operation, save user preferences, analyze website traffic, and improve the website experience.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may result in some website functions not working correctly. 5. Information Sharing
We will not sell or rent your personal information for purposes unrelated to the business of this website.
Where necessary to provide website and order services, we may share required information with the following types of third parties:
Payment processing service providers;
Logistics and delivery service providers;
Website hosting and technical service providers;
Website analytics and security service providers;
Customer service and communication service providers;
Legal, governmental, or regulatory authorities (where required or permitted by law).
Third-party service providers process information only to the extent necessary to provide the relevant services and may be subject to their own privacy policies.
- Information Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, use, modification, disclosure, or loss.
However, no method of internet transmission or electronic storage is absolutely secure. Therefore, we cannot guarantee the absolute security of personal information in all circumstances.
- Information Retention
We retain personal information for the period necessary to fulfill the purposes for which it was collected, including completing orders, providing customer service, resolving disputes, complying with legal obligations, and maintaining necessary business records.
When personal information no longer serves a reasonable business or legal purpose, we will take appropriate measures to delete, anonymize, or securely dispose of the information in accordance with applicable laws.
- Third-Party Websites
This website may contain links to third-party websites or services. Third-party websites have their own privacy policies and data processing rules.
When you visit third-party websites, their privacy practices are not governed by this Privacy Policy. We recommend that you review their privacy policies before providing personal information to them.
- Children’s Privacy
This website is not specifically directed at children. We do not knowingly collect personal information from children as defined by applicable laws.
If you believe that a child has provided us with personal information without appropriate authorization, please contact us using the details below, and we will take appropriate measures as required by applicable law.
- Your Privacy Rights
Depending on your location and applicable laws, you may have rights such as the right to access, correct, delete, or restrict the processing of your personal information.
If you wish to make a privacy-related request, you may contact us using the methods below. We may need to verify your identity to ensure that the request originates from the rightful owner of the information. 11. Privacy Rights for U.S. Residents
For residents of certain U.S. states, applicable laws may grant you additional rights regarding your personal information—such as the right to know the categories of personal information we collect, to request access to or deletion of your personal information, and, where applicable, to opt out of certain data processing activities.
If you wish to exercise the privacy rights granted to you under applicable laws, please submit a request using the contact information provided below. We will process your request in accordance with applicable state and federal laws.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business, adjustments to website functionality, or changes in laws and regulations. Updated policies will be posted on this page, with the date of the latest update indicated at the top.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
We will make every effort to respond promptly to your privacy-related inquiries and requests.